Delivery Information

Wellten Cosmetic Industries Pvt Ltd, we want to ensure your beauty products reach you quickly and in perfect condition. Please review our delivery information below to understand our shipping process, timelines, and policies.

1. Shipping Options

We offer the following shipping methods to meet your needs:

Standard Shipping:  

Delivery Time: 1-2 business days within Kathmandu Valley, 4-7 days within Nepal and 15-30 days outside Nepal  

Cost: as per the website  

Express Shipping: NA 

Free Shipping: NA  

2. Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order is shipped, you will receive a confirmation email with your tracking information.

3. Delivery Areas

We currently ship to the United States, Canada, the European Union, Australia. If your country is not listed, please contact us at krishna@welltencosmetic.com to inquire about availability.

4. Tracking Your Order

Once your order is shipped, you can track its status using the tracking number provided in your shipping confirmation email. Click [here](#) to track your package.

5. Delivery Issues

We strive to ensure a seamless delivery experience, but if you encounter any issues, such as:

- Delayed delivery  

- Damaged package  

- Incorrect items received  

Please contact our customer service team immediately at customer service email above or call us at 9779857024965 or whatsapp no 9779857024965. We’ll be happy to assist you!

6. Undeliverable Packages

If a package is returned to us as undeliverable (e.g., due to an incorrect address or failed delivery attempts), we will contact you to arrange a reshipment. Additional shipping fees may apply.

7. International Shipping**

We offer international shipping to select countries. Delivery times and fees vary depending on the destination. Please note:

Customs duties, taxes, or import fees may apply and are the responsibility of the customer.  

Delivery times may be longer due to customs processing.  

8. Eco-Friendly Packaging

At Wellten Cosmetic Industries Pvt Ltd, we are committed to sustainability. Your order will be shipped in eco-friendly, recyclable packaging to minimize our environmental impact.

9. Contact Us

For any questions about delivery, shipping policies, or your order status, please contact us at:  

Email: krishna@welltencosmetic.com, laxmi@welltencosmetic.com  

Phone: 9779857024965 or whatsapp 9779857024965  

Hours: Sunday-Friday, 9 AM - 5 PM  

Thank you for shopping with Wellten Cosmetic Industries Pvt Ltd – where beauty meets convenience! We appreciate your trust and look forward to serving you.